About Us

Double Eleven

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A Hong Kong Creative Agency Where Design Meets Technology

Crafted with an eye. Built with know-how.

We’re Double Eleven, a strategic creative agency based in Hong Kong. We believe great brands today need two things in equal measure: design that people feel, and technology that makes it work. We bring both to every project.

Double Eleven is a strategic creative agency in Hong Kong that combines strong design and aesthetic craft with digital and technology expertise. Our services include brand design, campaign design, digital solutions, AI search optimization (GEO), print design, graphic design and content creation, along with practical AI solutions for businesses.

At a glance

  • 15+

    years of design and digital experience

  • 200+

    brands partnered with

  • 1000+

    projects across brand, print, digital and content

  • 7

    services, one connected team

Design sensibility and digital fluency, under one roof

Two strengths. One studio.

We believe great work should be both beautiful and effective. That’s why we bring design and technology together from the very first conversation.

Our team brings together designers, typographers and illustrators with strategists, developers and digital specialists. The same studio that obsesses over the curve of a letterform also builds fast websites, automates customer journeys and helps brands get found online. The result is work that looks exceptional and works exceptionally well.

Design and aesthetic craft

An eye for what lasts.

Good design is felt before it is understood. We care about proportion, rhythm, typography, color and the small details most people never consciously notice but always sense. From brand identities and packaging to editorial layouts and illustration, every piece is crafted by our designers with the aim of creating something distinctive, considered and built to endure.

Digital and technology expertise

Know-how that makes it work.

Beautiful work needs to perform in a digital world. Our team designs and builds fast, AI-ready websites, integrates smart features like AI site assistants and automation, and helps brands stay visible across search engines and AI platforms. We keep pace with new technology so our clients don’t have to, and we apply it only where it adds real value.

Our principles

What guides every project.

Five beliefs shape how we think, design and work with every client.

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  • Strategy before design

    We begin with your goals and audience, creating work that is beautiful and built to perform.

  • Craft in every detail

    Aesthetics are not decoration. They are how a brand earns attention and trust.

  • Technology with purpose

    We use AI and digital tools where they genuinely help, never for their own sake.

  • One vision, every touchpoint

    Brand, campaigns, website and content, aligned under one strategy.

  • Partners beyond launch

    We measure, learn and refine as your business grows.

Creative, digital and AI services in Hong Kong

From the first sketch to the final line of code.

Six connected services and a growing range of smart digital solutions, all under one roof.

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How Double Eleven uses technology

Craft First, TeChnology Second, How Double Eleven uses technology

Crafted by people. Supported by technology.

We use modern tools, including AI and automation, where they genuinely help: researching more thoroughly, testing more ideas and handling routine production. But taste can’t be automated. Every creative decision, every final design and every recommendation comes from our team, and every piece of work is original and fully yours.

Craft First, Technology Second

How Double Eleven uses technology

Crafted by people. Supported by technology.

We use modern tools, including AI and automation, where they genuinely help: researching more thoroughly, testing more ideas and handling routine production. But taste can’t be automated. Every creative decision, every final design and every recommendation comes from our team, and every piece of work is original and fully yours.

Our process

From “what if” to “what’s next.”

Every project follows a clear path, from first question to lasting results.

  1. Discover

    We define your goals and audience, and uncover the real problem and hidden opportunities.

  2. Explore

    We develop concepts, sharpen your positioning and test every idea.

  3. Build

    We craft the core creative approach and plan how it comes together across every channel.

  4. Develop

    We produce every element to spec, from print-ready artwork to working code.

  5. Launch

    We test, fine-tune and launch with the impact it deserves.

  6. Grow

    We track performance, optimize and refine, so your results keep climbing.

Who we work with

Trusted by brands that expect more.

From shopping malls and property developers to technology brands and heritage businesses, we partner with organizations that value both how things look and how they perform.

Our Clients

  • Gentry Club
  • DFI Retail Group
  • NWS Holdings Limited
  • Wang On Group Limited
  • ifc Mall
  • BMW (HK)
  • The WYNG Media Award
  • Lane Crawford
  • Neo Derm

About Double Eleven FAQs

Frequently asked questions

Quick answers about who we are and how we work. For anything else, we’re always happy to talk.

What does Double Eleven do?

Double Eleven is a strategic creative agency in Hong Kong providing brand design, marketing campaigns, website and eCommerce design, print and packaging design, graphic design and illustration, content creation, and SEO and AI search optimization (GEO).

Where is Double Eleven based?

Double Eleven is based in Hong Kong and works with local, regional and international brands.

When was Double Eleven founded?

Double Eleven was founded in 2011 and has since partnered with 200+ brands across retail, property, technology and lifestyle.

Who works at Double Eleven?

Double Eleven’s team brings together designers, typographers, illustrators, writers, strategists and developers, so creative and technical expertise work side by side on every project.

What makes Double Eleven’s approach distinctive?

Double Eleven combines strong design and aesthetic craft with digital and technology expertise in one team, so the work looks exceptional and performs well.

Does Double Eleven work in English and Chinese?

Yes. Double Eleven designs, writes and produces work in English, Traditional Chinese and Simplified Chinese.

What types of businesses does Double Eleven work with?

Double Eleven works with businesses of all sizes, including shopping malls, property developers, technology companies, lifestyle brands, heritage businesses and corporate groups.

Does Double Eleven use AI in its creative work?

AI is one of many tools Double Eleven uses, mainly for research and routine production. All creative work, including logos, illustrations and campaign artwork, is designed by the team and fully owned by the client.

Can Double Eleven handle a whole project, from brand to website?

Yes. Double Eleven’s services work together, so a single team can take a brand from strategy and identity to website, campaigns and content.

Start your project with Double Eleven

Let’s create something that matters.

Whether you’re building a brand, launching a campaign or growing your business online, we’d love to hear what you’re working on.

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